Employee and Family Assistance Plans (EFAP)
Connect to better health and well-being

Our Employee and Family Assistance plans, delivered by our partner, Shepell•fgi, can help improve employee health. Shepell•fgi’s WorkLife Solutions & Well Being services provide telephone assessment, consultation, resources, support, advice and coaching on a full range of issues faced by individuals, parents, families, teens and young adults throughout their lives.

Benefits of an Employee and Family Assistance Plan (EFAP)

• Employers benefit from increased productivity and an additional tool to help reduce benefit cost
• EFAP helps employees address mental illness and return to work sooner
• Proactive wellness services complement organizational health initiatives and impact overall levels of well-being
• Retention and Recruiting tool — An important part of helping employees to maintain work-life balance
• Keep healthy employees that way with a range of workshops
• Counselling services are also for immediate family members

Is the service confidential?
Yes. Your EFAP is completely confidential within the limits of the law. Employees can feel secure knowing that no one, including their employer, will ever know who has used the service.


It’s a matter of shifting the debate
An EFAP requires a financial investment, but the long-term benefits can have a significant impact to the bottom line. They result in improved employee health (physical and mental), which in turn boosts productivity, shortens or prevents a disability claim, and reduces absenteeism.

Let us help provide the tools you need to keep your employees healthy. An EFAP is one way you can prevent negative health issues from spiraling out of control. We also provide a comprehensive health and wellness strategy. Click here to learn more about @live, our online health risk assessment tool.